Clay Cross Active FAQ’s

When will Clay Cross Active be opening?

The Clay Cross Active will open its doors to the public on Wednesday 18th June 2025.

What facilities will Clay Cross Active have?

We’re giving you more… visit our brand-new website here-> Clay Cross Active - Just Do More!

What sports are available at Clay Cross Active?

We have a range of sports available to book in our sports hall, find out more here-> Sport - Just Do More!

What are the opening hours at Clay Cross Active?

• Monday – Friday 06.00am - 21.30pm
• Saturday 08.00am - 20.00pm
• Sunday 08.00am - 19.00pm

Do you have parking?

Yes, we have free parking for all centre users. We also have parent & toddler bays, disabled bays and a pushbike shelter for those wanting to travel by bike. Find out more here-> Clay Cross Active - Just Do More!

Where can I find you?

Find us on the map on this page!

What payment methods do you have at the centre?

We have cash/card payments available at Reception. Our memberships are either cash/card payment at Reception or a direct debit monthly payment and certain activities can be booked and paid for online Available Bookings - Leisure Hub

How do I get in touch with you?

• Telephone: 01246 217277
• Email: CCAenquiries@ne-derbyshire.gov.uk

Or visit our Reception during opening hours.

Where can I find information on swimming lessons?

All You Need To Know About Swimming Lessons - Just Do More!

How do I enrol on swimming lessons?

Swimming Lesson Enrolment Form - Section 1 - Self Service

When will swimming lessons start at Clay Cross Active?

The new swimming program will start Wednesday 18th June 2025

My child is on the waiting list, when will I be contacted to confirm my child’s day and time on the new program?

We will start contact you from 12th May 2025

What will the cost of the swimming lessons be?

Swimming lessons are £28 a month. This is a Direct Debit payment which is taken on 1st of every month, with a pro rata payment being taken on the date of sign up.

If I need to speak to someone regarding my child’s swimming lessons, how do I contact them?

Please email: Stephen.Birds@ne-derbyshire.gov.uk 

How do I track my child’s progress?

You can track your child's progress through the Course progress webpage.

Will the class numbers still be the same?

Yes, the class numbers will be a maximum of 12 in a class.

Will I be able to watch my child’s swimming lessons?

Yes, we have viewing from our café and balcony.

I have frozen my child’s swimming lesson membership at the former Sharley park leisure centre, when will my first payment be taken? And when will I be contacted.

Your direct debit payment of £28 will restart from the 1st July 2025. We will start to contact you from 12th May 2025

When will gymnastics lessons end at Grassmoor community centre?

• The last Wednesday class will be the 21st May.
• The last Friday class will be the 23rd May.

Where can I find information on Gymnastics or Tiny Tumblers lessons?

Gymnastics - Just Do More!

How do I enrol my child on Gymnastics or Tiny Tumblers lessons?

• Tiny Tumblers Waiting List - Details - Section 1 - Self Service
• Gymnastics Lessons Waiting List - Details - Section 1 - Self Service

When will Gymnastics and Tiny Tumblers start at Clay Cross Active?

The new program will start week commencing the 23rd June 2025

My child is on the waiting list, when will I be contacted to confirm my child’s day and time on the new program?

We will start contacting you from May 2025

What will the cost of Gymnastics and Tiny Tumblers lessons be and how will I pay for them?

Gymnastics and Tiny Tumbler lessons will cost £26 a month for the 45 minute session and £29.25 a month for the advanced 1 hour session. This will be collected by direct debit taken on the 1st of each month with a pro rata payment being taken on the date of sign up.

How do I track my child’s progress?

You can track your child's progress through the course progress webpage.

Will the class numbers still be the same?

Yes, the class numbers will take a maximum of 12 per class for tiny tumblers and 15 per class for gymnastics.

Will I be able to watch my child’s lesson?

Yes, we have seating available.

Will my child automatically get a place at the new CCA, if they are on the current program at Grassmoor community centre?

Yes, we will be in contact to confirm your child’s day and time.

If I need to speak to someone regarding my child’s lessons, how do I contact them?

Please email Julie.Ballin@ne-derbyshire.gov.uk

How do I find information on the room hire?

Room Hire - Just Do More!

Who do I contact to make an enquiry?

CCAenquiries@ne-derbyshire.gov.uk

What are the opening times?

• Monday to Friday: 9am-7pm
• Saturday and Sunday: 9am-6.45pm

Do I need to be a member to use the café?

No you do not have to be a member. Everybody is welcome to visit our café!

Do you have free WIFI in the café?

Yes, we have free WIFI in the café area

Who do I contact to make an enquiry?

CCAenquiries@ne-derbyshire.gov.uk

What is TAGActive?

TAGActive is an arena-based game designed to test strategy, speed, agility, awareness and bravery, while promoting fitness, fun and competition. Find out more -> Tag Active - Just do more!

How old do you need to be to take part?

This activity is ideal for families and friends. You must be 8 years and over to take part.

How do I book TAGActive?

Available Bookings - Leisure Hub or call 01246 217277

How much does TAG Active cost?

The cost includes a 1-hour session.

• Members-£6.50
• Non-members-£8.50
• Family of 4-£24.00
• Unlimited access to TAG active is included in the Just Do More Junior membership - £22 a month.

Activity pricing-> Centres - Just Do More!

What are the opening times?

• Thursday and Friday: 4.15pm to 8.30pm
• Saturday and Sunday: 10.00am to 4.30pm

Do you have a party option?

Yes, find out more here -> Parties - Just Do More!

When will TAGActive open?

From the 19th June 2025.

Who do I contact to make an enquiry?

CCAenquiries@ne-derbyshire.gov.uk

What is Pirate Play?

Prepare to set sail and enter a world of adventure at our brand-new pirate-themed soft play suitable for buccaneers aged 0 – 10 years. Find out more-> Pirate Play - Just Do More!

How do I book the soft play?

You can book our soft play at the reception on a pay as you go basis.

What are the opening times?

• Monday to Friday: 9am-7pm
• Saturday and Sunday: 9am-6.00pm

How much does the soft play cost?

• Under 1 years- Free
• 1 years to 3 years-£3.60
• 4 years to 10 years-£5.35

Do you have a party option?

Yes, find out more-> Parties - Just Do More!

Who do I contact to make an enquiry?

CCAenquiries@ne-derbyshire.gov.uk

Do you have children’s party options?

Yes, party options include:

• Pirate Play
• TAG Active
• Sporting
• Pool parties

Find out more here-> Parties - Just Do More!

How do I book a party?

To book your party please complete the booking form (coming soon) call 01246 217277 or you can enquire via email at ccaparties@ne-derbyshire.gov.uk

What is the exercise by referral scheme?

The scheme aims to increase exercise and activity for people who want to improve their health. It is aimed at people who currently do either no or very little physical activity

How Does the Referral Process Work?

• Your healthcare professional will assess your suitability for the scheme.
• If eligible, they'll refer you to an exercise specialist.
• You'll have an initial consultation (1st Appointment) with a Healthy Lifestyles Instructor to discuss your health, fitness goals, and any limitations.
• The HLI will create a personalised exercise program for you.
• You'll participate in the program, which may include gym-based exercises, group classes, or other activities.
• There are review sessions during and at the end of the program to monitor your progress.

How long does the scheme last for?

Our Exercise by Referral scheme currently offers two sessions per week free of charge for the first 12 weeks.

What are the Benefits?

• Improved physical health and fitness.
• Better management of long-term health conditions.
• Increased confidence and self-esteem.
• Improved mental well-being.
• Social interaction and reduced isolation.

When will the scheme start at Clay Cross Active?

The scheme will start from week commencing the 16th June 2025.

How do I find out about the scheme?

To participate in the scheme, you must be aged over 19 and make an appointment with your GP who will decide with you whether you can be referred
to the scheme. Once you have been referred, we will contact you by letter to arrange your first appointment. Find out more here-> Exercise by Referral - Just Do More!

What will happen to my membership from Sharley Park leisure Centre, as I have days/weeks/months left that have been paid for?

You won’t lose any days/weeks/month you have remaining after the 29th of February 2024, this will be transferred to your existing membership at the new CCA.

Who do I contact to make an enquiry?

Email: Adam.swift@ne-derbyshire.gov.uk or call 01246 217277

Will the classes continue to run at community venues within the district, when Clay Cross Active opens?

No, the classes in the community will end and return to CCA, when we open, this includes:

• Coney Green Business Centre, Fitness classes
• Bret club, Fitness classes
• Pilsley village hall, Forever Active
• Holmgate community centre. Walking netball

When will the community classes end at community venues?

• Coney Green Business Centre, Fitness classes 30th May.
• Bret club, Fitness classes 30th May.
• Pilsley village hall, Walking netball 4th June.
• Holmgate community centre. Forever Active 9th June.

When will the classes recommence at Clay Cross Active?

Classes will restart from week commencing the 16th June 2025.

What classes will take place at Clay Cross Active?

Follow the link for our fitness timetable starting on the 16th June 2025-> Fitness Timetables - Just Do More!

How can I pay when returning to Clay Active?

Payments can be paid either cash or card at reception or online here-> Available Bookings - Leisure Hub

If I want to speak with someone, who do I contact? CCAenquiries@ne-derbyshire.gov.uk or call 01246 217277.

What is 3G Football?

A suitable surface with adequate lighting to play football on all year round, regardless of the weather.

What size football pitches are available to book?

• 9 & 11-a-side
• 5 & 7-a-side

How do I enquire for a team booking? CCAenquiries@ne-derbyshire.gov.uk

How much does it cost?

• Peak 1st September – 30th April 4pm-9.30pm
• Quarter pitch - £41.40 per hour
• Half pitch - £72.40 per hour
• Full pitch - £134.40 per hours
• Off peak 9am-4pm all year round & from 4pm-9.30pm 1st may to 31st August
• Quater pitch-£ £30.90 per hour
• Half pitch -£56.90 per hour
• Full pitch -£103.40 per hours

When will the 3g pitch be available?

Autumn 2025

Do you have changing facilities?

Yes, we have specific secure changing facilities for this activity

When can I go swimming?

You can find our current swimming timetable here-> Swimming Pool Timetables - Just Do More!

How much does it cost?

You can find our activity price list here-> Clay Cross Active - Just Do More!

How many swimming pools do you have?

We have a main pool which is 25m in length with a 6 lane width and a learner pool.

What changing facilities do you have?

Wet changing includes:

• Village style changing including family cubicles
• Changing places
• Group change
• Private shower cubicles

Do you have accessible equipment?

Yes, we have changing places, otter pool host and a pool pod.

Who do I contact for further information?

Email CCAenquiries@ne-derbyshire.gov.uk

How do I sign up to a membership?

You can sign up online here-> Just Do More Memberships - Just Do More!

Are there any membership promotions?

Yes, our presale starts from Tuesday 6th May, follow the link to secure your discount!

What type of memberships do you offer?

We have memberships for all, find out more here-> Just Do More Memberships - Just Do More!

Do you need to be member to use the facility?

No, anyone can use our facility, we have pay as you go options, follow the link to our activity price listing-> Centres - Just Do More!

I froze my membership until the opening of Clay Cross Active, when will it restart?

As a thank-you for keeping your membership with us, we will be giving you the rest of June for free. Your first direct debit payment will be taken on 1st July 2025 and then the 1st of each month thereafter.

How do I cancel my membership?

We would always advise cancelling your direct debit with your bank. You can also fill out a cancellation form at site or email leisurecustomerservices@ne-derbyshire.gov.uk to confirm your cancellation

What will happen to my membership as I have days/weeks/months left that have been paid for?

You won’t lose any days/weeks/month you had remaining after the 29th of February 2024. This will be transferred to your existing membership at new
CCA.

I need to talk to someone about my membership, who do I contact?

Email leisurecustomerservices@ne-derbyshire.gov.uk or call 01246 217277.

What is the Wellness suite?

Our unique Wellness Suite with power-assisted equipment is suitable for all fitness levels and is ideal for those who are less mobile, suffering from illness, or who are undergoing post-operative rehabilitation.
The power assisted technology ensures movement is sustained even if the user stops or relaxes, thereby enabling a longer workout for people with limited exercise tolerance or fatigue.

Find out more-> Wellness Suite - Just Do More!
Enquire about a free trial here-> Wellness Suite - Just Do More!

Are Clay Cross Active Staff fully trained?

Yes, all staff are trained on installation by the Innerva expert trainers. They will have completed comprehensive operational training and support.

Can children/young people use Innerva machines or the Innerva circuit to exercise or for rehabilitation purposes?

Children and young people need to have the height and limb length required to reach the handles and the footplates on Innerva machines safely and in the correct position. It is likely that most children under the age of 11 years old will not be tall enough to meet this requirement.

We would also recommend caution for children/young people with hypermobility when using power assisted equipment, due to the risk of over-stretching.

How much does it cost?

Wellness Suite sessions are a 45-minute instructor led session and costs £8.20. And this can be paid on a pay as you go basis. Concessionary pass rates are available for those eligible.

How do I book a session?

To book a 45-minute session please call 01246 217277 or simply turn up and book. Subjected to availability.

Do you have any memberships available which include this activity?

Yes, our adult and concession memberships include/discount this, find out more here-> Just Do More Memberships - Just Do More!

Who do I contact to make an enquiry?

Email Adam.swift@ne-derbyshire.gov.uk or call 01246 217277.

What is Immersive spin?

THE TRIP™ is a fully immersive workout experience that combines a 40-minute multi-peak cycling workout with a journey through digitally created worlds. Instructor led.

What are the benefits?

• Engaging and motivating workout.
• Low-impact exercise.
• Accessible for various fitness levels.
• Provides a unique and enjoyable workout experience

Do I need special cycling shoes?

No. Normal gym/athletic training shoes are sufficient.

Is there an instructor?

While the visuals are virtual, there will be a live instructor present to lead the class.

How much does it cost?

£5.90 per session.

Do you have any memberships available which include this activity?

Yes, our adult and concession memberships include/discount the session, find out more here-> Just Do More Memberships - Just Do More!

How do I book?

Available Bookings - Leisure Hub or call 01246 217277.

What times/days do the session take place?

Find our current Fitness timetable here-> Fitness Timetables - Just Do More!

Who do I contact to make an enquiry?

Email Adam.swift@ne-derbyshire.gov.uk or call 01246 217277