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Clay Cross Active FAQ’s
General Enquiries
What facilities does Clay Cross Active have?
We’re giving you more… visit our brand-new website here-> Clay Cross Active - Just Do More!
What sports are available at Clay Cross Active?
We have a range of sports available to book in our sports hall, find out more here-> Sport - Just Do More!
What are the opening hours at Clay Cross Active?
- Monday – Friday 9.00am - 7.00pm
- Saturday 9.00am - 8.00pm
- Sunday 9.00am - 7.00pm
Do you have parking?
Yes, we have free parking for all centre users. We also have parent & toddler bays, disabled bays and a pushbike shelter for those wanting to travel by bike. Find out more here-> Clay Cross Active - Just Do More!
Where can I find you?
Find us on the map on this page!
What payment methods do you have at the centre?
We have cash/card payments available at Reception. Our memberships are either cash/card payment at Reception or a direct debit monthly payment and certain activities can be booked and paid for online Available Bookings - Leisure Hub
How do I get in touch with you?
- Telephone: 01246 217277
- Email: CCAenquiries@ne-derbyshire.gov.uk
Or visit our Reception during opening hours.
Swimming Lessons
Where can I find information on swimming lessons?
All You Need To Know About Swimming Lessons - Just Do More!
How do I enrol on swimming lessons?
Swimming Lesson Enrolment Form - Section 1 - Self Service
What will the cost of the swimming lessons be?
Swimming lessons are £29 a month. This is a Direct Debit payment which is taken on 1st of every month, with a pro rata payment being taken on the date of sign up.
If I need to speak to someone regarding my child’s swimming lessons, how do I contact them?
Please email: Stephen.Birds@ne-derbyshire.gov.uk
How do I track my child’s progress?
You can track your child's progress through the Course progress webpage.
Will the class numbers still be the same?
Yes, the class numbers will be a maximum of 12 in a class.
Will I be able to watch my child’s swimming lessons?
Yes, we have viewing from our café and balcony.
Gymnastics and Tiny Tumblers
Where can I find information on Gymnastics or Tiny Tumblers lessons?
How do I enrol my child on Gymnastics or Tiny Tumblers lessons?
All classes can be booked online here!
What will the cost of Gymnastics and Tiny Tumblers lessons be and how will I pay for them?
Gymnastics and Tiny Tumbler lessons will cost £27 a month for the 45 minute session and £30.25 a month for the advanced 1 hour session. This will be collected by direct debit taken on the 1st of each month with a pro rata payment being taken on the date of sign up.
How do I track my child’s progress?
You can track your child's progress through the course progress webpage.
Will the class numbers still be the same?
Yes, the class numbers will take a maximum of 12 per class for tiny tumblers and 15 per class for gymnastics.
Will I be able to watch my child’s lesson?
Yes, we have seating available.
If I need to speak to someone regarding my child’s lessons, how do I contact them?
Please email Julie.Ballin@ne-derbyshire.gov.uk
Hiring our meeting and treatment room
How do I find information on the room hire?
Who do I contact to make an enquiry?
Community Café
What are the opening times?
- Monday to Friday: 9am-7pm
- Saturday and Sunday: 9am-6.00pm
Do I need to be a member to use the café?
No you do not have to be a member. Everybody is welcome to visit our café!
Do you have free WIFI in the café?
Yes, we have free WIFI in the café area
Who do I contact to make an enquiry?
TAG Active
What is TAG Active?
TAG Active is an arena-based game designed to test strategy, speed, agility, awareness and bravery, while promoting fitness, fun and competition. Find out more -> Tag Active - Just do more!
How old do you need to be to take part?
This activity is ideal for families and friends. You must be 8 years and over to take part.
How do I book TAG Active?
Available Bookings - Leisure Hub or call 01246 217277
How much does TAG Active cost?
The cost includes a 1-hour session.
- Members-£6.50
- Non-members-£8.50
- Family of 4-£24.00
- Unlimited access to TAG Active is included in the Just Do More Junior membership - £22 a month.
Activity pricing-> Centres - Just Do More!
What are the opening times?
- Thursday and Friday: 4.15pm to 8.30pm
- Saturday and Sunday: 10.00am to 4.30pm
Do you have a party option?
Yes, find out more here -> Parties - Just Do More!
Who do I contact to make an enquiry?
Pirate Play
What is Pirate Play?
Prepare to set sail and enter a world of adventure at our brand-new pirate-themed soft play suitable for buccaneers aged 0 – 10 years. Find out more-> Pirate Play - Just Do More!
How do I book the soft play?
You can book our soft play at the reception on a pay as you go basis.
What are the opening times?
- Monday to Friday: 9am-7pm
- Saturday and Sunday: 9am-6.00pm
How much does the soft play cost?
- Under 1 years- Free
- 1 years to 3 years-£4.00
- 4 years to 10 years-£5.75
Do you have a party option?
Yes, find out more-> Parties - Just Do More!
Who do I contact to make an enquiry?
Childrens party options
Do you have children’s party options?
Yes, party options include:
- Pirate Play
- TAG Active
- Sports Hall parties
- Pool parties
Find out more here-> Parties - Just Do More!
How do I book a party?
To book your party please complete the booking form, call 01246 217277 or you can enquire via email at ccaparties@ne-derbyshire.gov.uk
Exercise by referral scheme
What is the exercise by referral scheme?
The scheme aims to increase exercise and activity for people who want to improve their health. It is aimed at people who currently do either no or very little physical activity
How Does the Referral Process Work?
- Your healthcare professional will assess your suitability for the scheme.
- If eligible, they'll refer you to an exercise specialist.
- You'll have an initial consultation (1st Appointment) with a Healthy Lifestyles Instructor to discuss your health, fitness goals, and any limitations.
- The HLI will create a personalised exercise program for you.
- You'll participate in the program, which may include gym-based exercises, group classes, or other activities.
- There are review sessions during and at the end of the program to monitor your progress.
How long does the scheme last for?
Our Exercise by Referral scheme currently offers two sessions per week free of charge for the first 12 weeks.
What are the Benefits?
- Improved physical health and fitness.
- Better management of long-term health conditions.
- Increased confidence and self-esteem.
- Improved mental well-being.
- Social interaction and reduced isolation.
When will the scheme start at Clay Cross Active?
The scheme will start from week commencing the 16th June 2025.
How do I find out about the scheme?
To participate in the scheme, you must be aged over 19 and make an appointment with your GP who will decide with you whether you can be referred
to the scheme. Once you have been referred, we will contact you by letter to arrange your first appointment. Find out more here-> Exercise by Referral - Just Do More!
What will happen to my membership from Sharley Park leisure Centre, as I have days/weeks/months left that have been paid for?
You won’t lose any days/weeks/month you have remaining after the 29th of February 2024, this will be transferred to your existing membership at the new CCA.
Who do I contact to make an enquiry?
3G Football
What is 3G Football?
A suitable surface with adequate lighting to play football on all year round, regardless of the weather.
What size football pitches are available to book?
- 9 & 11-a-side
- 5 & 7-a-side
How do I enquire for a team booking? CCAenquiries@ne-derbyshire.gov.uk
How much does it cost?
- Peak 1st September – 30th April 4pm-9.30pm
- Quarter pitch - £41.40 per hour
- Half pitch - £72.40 per hour
- Full pitch - £134.40 per hours
- Off peak 9am-4pm all year round & from 4pm-9.30pm 1st may to 31st August
- Quater pitch-£ £30.90 per hour
- Half pitch -£56.90 per hour
- Full pitch -£103.40 per hours
Pay and Play at Clay Cross Active
- Monday – Friday 4pm-5pm. Cost £2.
- Turn up and play after school. Bring a ball and work on your skills.
*All players must wear moulded studs or blades. Metal studs, astro trainers and flat soled shoes are not permitted.
When will the 3g pitch be available?
The 3g pitch is now available!
General Swimming
Do you have changing facilities?
Yes, we have specific secure changing facilities for this activity
When can I go swimming?
You can find our current swimming timetable here-> Swimming Pool Timetables - Just Do More!
How much does it cost?
You can find our activity price list here-> Clay Cross Active - Just Do More!
How many swimming pools do you have?
We have a main pool which is 25m in length with a 6 lane width and a learner pool.
What changing facilities do you have?
Wet changing includes:
- Village style changing including family cubicles
- Changing places
- Group change
- Private shower cubicles
Do you have accessible equipment?
Yes, we have changing places, otter pool host and a pool pod.
Who do I contact for further information?
Fitness memberships
How do I sign up to a membership?
You can sign up online here-> Just Do More Memberships - Just Do More!
What type of memberships do you offer?
We have memberships for all, find out more here-> Just Do More Memberships - Just Do More!
Do you need to be member to use the facility?
No, anyone can use our facility, we have pay as you go options, follow the link to our activity price listing-> Centres - Just Do More!
How do I cancel my membership?
We would always advise cancelling your direct debit with your bank. You can also fill out a cancellation form at site or email leisurecustomerservices@ne-derbyshire.gov.uk to confirm your cancellation
Wellness suite
What is the Wellness suite?
Our unique Wellness Suite with power-assisted equipment is suitable for all fitness levels and is ideal for those who are less mobile, suffering from illness, or who are undergoing post-operative rehabilitation.
The power assisted technology ensures movement is sustained even if the user stops or relaxes, thereby enabling a longer workout for people with limited exercise tolerance or fatigue.
Find out more-> Wellness Suite - Just Do More!
Enquire about a free trial here-> Wellness Suite - Just Do More!
Are Clay Cross Active Staff fully trained?
Yes, all staff are trained on installation by the Innerva expert trainers. They will have completed comprehensive operational training and support.
Can children/young people use Innerva machines or the Innerva circuit to exercise or for rehabilitation purposes?
Children and young people need to have the height and limb length required to reach the handles and the footplates on Innerva machines safely and in the correct position. It is likely that most children under the age of 11 years old will not be tall enough to meet this requirement.
We would also recommend caution for children/young people with hypermobility when using power assisted equipment, due to the risk of over-stretching.
How much does it cost?
Wellness Suite sessions are a 45-minute instructor led session and costs £8.20. And this can be paid on a pay as you go basis. Concessionary pass rates are available for those eligible.
How do I book a session?
To book a 45-minute session please call 01246 217277 or simply turn up and book. Subjected to availability.
Do you have any memberships available which include this activity?
Yes, our adult and concession memberships include/discount this, find out more here-> Just Do More Memberships - Just Do More!
Who do I contact to make an enquiry?
Email Adam.swift@ne-derbyshire.gov.uk or call 01246 217277.
Immersive spin
What is Immersive spin?
THE TRIP™ is a fully immersive workout experience that combines a 40-minute multi-peak cycling workout with a journey through digitally created worlds. Instructor led.
What are the benefits?
- Engaging and motivating workout.
- Low-impact exercise.
- Accessible for various fitness levels.
- Provides a unique and enjoyable workout experience
Do I need special cycling shoes?
No. Normal gym/athletic training shoes are sufficient.
Is there an instructor?
While the visuals are virtual, there will be a live instructor present to lead the class.
How much does it cost?
£5.85 per session.
Do you have any memberships available which include this activity?
Yes, our adult and concession memberships include/discount the session, find out more here-> Just Do More Memberships - Just Do More!
How do I book?
Available Bookings - Leisure Hub or call 01246 217277.
What times/days do the session take place?
Find our current Fitness timetable here-> Fitness Timetables - Just Do More!

